JeffCo Express provides a convenient, cost-efficient and environmentally-friendly way to travel to work, school, shopping, events and other important destinations throughout the region. And using JeffCo Express is easy. Use the online Trip Planner or check out our Schedules and Maps to plan your commute, or find out more about fares.
You can also learn some of the basics on how to ride JeffCo Express, and find out more about accessibility, using your bike with transit, and the benefits of using JeffCo Express.
Waiting for the Bus
Individuals wishing to ride the bus must wait for the bus at the designated bus stop at least 5 minutes prior to the bus scheduled arrival. The passenger is responsible for being at the stop when the bus arrives. However, during inclement weather, passengers may find nearby shelter, but you must be heading to the bus stop when the bus approaches so the driver knows you intend to ride.
If you don't find what you are looking for search the site or contact JeffCo Express at 636-485-0983 X106 for Program Manager Dennis Murphy or X111 for Program Coordinator Gloria Lee.
General Rules for Riding
Riders have responsibilities, too. The following rules are enforced by JeffCo Express personnel and carry a penalty up to $250 and/or exclusion from the transit system:
FARE IS FAIR.
Valid and correct fare is required.
A valid pass or correct cash fare is required on JeffCo Express. Without it, you cannot ride the JeffCo Express..
TAKE A STAND.
Move for seniors and people with disabilities.
In the priority seating area by the door, you are required to move for seniors and people with disabilities. They need that seat more than you do! (It’s okay to use this area as long as it is not occupied or needed.)
KEEP YOUR COOL.
Don’t threaten or intimidate riders or operators.
It’s unlawful to threaten the safety of a rider or driver, or interfere with the movement of a bus.
DO NOT DISTURB.
Don’t be so loud that you disturb others.
Everyone deserves a comfortable ride. Excessive noise is not allowed on JeffCo Express. You must use headsets to listen to all electronic devices.
Don’t block the aisles or doors.
If you have a bag or bike, make sure it’s not blocking the aisle or doorway. On buses with steps, strollers must be folded after boarding.
Keep food and drinks in closed containers.
Eating is not allowed on JeffCo Express vehicles, but you can bring food and drinks on board in closed containers.
Smoking is prohibited on our buses. If you smoke, be considerate of your fellow riders by moving away from the bus stop.
How to Pay Your Fare
It's easy to pay your fare on Friendly Rider. Here's how it works On the bus.
Using cash or a pass?
When you board, place your exact cash fare in the farebox or dispaly your pass to the driver. Fareboxes accept any combination of bills and coins (including $1 coins).
Please note: Bus drivers cannot make change.
Using a pass
Show your pass or vault to the driver and have a seat. Do not place your pass in the farebox.